Hamad International Airport is named the World’s Best Airport
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Hamad International Airport in Doha, Qatar is voted the Best Airport in the World at the 2021 World Airport Awards
The 2021 World Airport Awards recognise the efforts of global airports in adapting and meeting the challenges of the COVID-19 pandemic. The past 18 months has been the most challenging and financially difficult period ever experienced by the world air transport industry, and airports have invested to provide the safest possible environment for their customers and staff during the global pandemic. COVID-19 has impacted some regions and airports more than others, with many areas having few, if any, international routes operating for more than a year.
Engr. Badr Mohammed Al-Meer, Chief Operating Officer at Hamad International Airport, said: “It is with great pride that we announce that Qatar’s Hamad International Airport has been named the World’s Best Airport at the Skytrax 2021 World Airport Awards. This is not only a truly remarkable achievement for HIA and the State of Qatar, but an endorsement from our travellers for our commitment to service excellence. HIA continues to serve as a global benchmark for airports around the world, thanks to the dedication and collaboration of our team and stakeholders. To this day, HIA’s crisis preparedness, business continuity strategy, and agile and effective response to the COVID-19 pandemic continue to be recognised by leading industry institutions. As we look towards the future, HIA remains devoted to boosting our efforts in providing the best airport experience to all our passengers.”
Hamad International Airport rounded off its success at the 2021 World Airport Awards by winning the awards for the Best Airport in the Middle East, the World’s Best Airport in the 25 to 35 million Passenger category, and for the Best Airport Staff in the Middle East.
Edward Plaisted of Skytrax said: “We are delighted to announce that Hamad International Airport has been voted the World’s Best Airport 2021. Inaugurated in 2014, Hamad International Airport has rapidly become a customer favourite and moved from No 3 in the world in 2020 to be ranked World’s Best Airport this year. Achieving this honour is very much a team effort, and our congratulations go to the Management, staff and stakeholders at Hamad International Airport that help make this happen. As travel hubs worldwide have been impacted by the pandemic, Hamad International Airport was undeterred by the global travel disruptions and continued with its expansion plans while introducing additional airport health and safety standards. As the Official Airport Partner for the FIFA World Cup Qatar 2022 we wish Hamad International Airport every success in helping to host such a major event.”
The World’s Top 10 Airports of 2021
Hamad International Airport
Tokyo Haneda Airport
Singapore Changi Airport
Incheon International Airport
Narita International Airport
London Heathrow Airport
Kansai International Airport
Hong Kong International Airport
Press release originally posted on 5th August 2021 by Skytrax World.
About the World Airport Awards
The World Airport Awards began in 1999, when Skytrax launched its first global, airport customer satisfaction survey. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 500 airports.